Privacy Policy

Operator: Clawgrab · Effective date: June 24, 2026

Clawgrab (the "Company") values your privacy and complies with applicable data protection laws. This policy explains how the Company collects, uses, stores, and deletes personal information in the game services it provides (the "Service").

1. Information We Collect and How

Automatically collected: device identifiers (such as advertising IDs), OS and device information, access logs, service usage records, and payment records;
On account linking: social login (e.g., Google) identifiers;
On customer inquiry: email address and the contents of the inquiry.

Information is generated and collected automatically during use of the Service, or provided directly by the user through input or account linking.

2. Purpose of Use

Providing the Service, identifying accounts, and verifying users;
Saving and restoring game data and providing customer support;
Processing payments and preventing fraudulent use;
Improving the Service and statistical analysis.

3. Retention and Use Period

The Company deletes personal information without delay once the purpose of collection is achieved. Where applicable law requires retention, the information is kept for the required period.

Item	Retention period
Records on contracts or withdrawal of subscription	5 years
Records on payment and supply of goods	5 years
Records on consumer complaints or dispute resolution	3 years

4. Provision to Third Parties and Outsourcing

The Company does not provide personal information to third parties beyond the purposes stated in this policy. However, it may outsource certain tasks for service operation, managing them securely in accordance with applicable law:

Cloud infrastructure and data storage: Google Firebase (Google LLC);
Payment processing: each app marketplace operator (e.g., Google);
Analytics and advertising: partner analytics/advertising providers such as Google.

5. Your Rights

You may at any time request access to, correction of, deletion of, or suspension of processing of your personal information, and the Company will act without delay in accordance with applicable law. Requests may be submitted through the contact below.

6. Security Measures

The Company implements technical and administrative safeguards to protect personal information, including access control, encryption of data in transit, and retention of access logs.

7. Privacy Officer and Contact

Operator: Clawgrab
Email: privacy@clawgrab.com

This policy is effective as of June 24, 2026. Any changes will be announced in advance through in-service notices.